Terms and Conditions
You must read these terms and conditions and privacy to make sure that they contain all that you want and nothing that you are not happy with. If you are unsure about anything just drop us an email to simon@lslabs.co.uk
In this agreement the terms ‘you, your’ is indicating to the user/buyer. And The terms ‘we’, ‘us’, ‘our’ refers to LSLabs
Who Are We.
LSLabs
By using this website, our services OR ordering any goods or products from us, you agree to be bound by these terms and conditions and our privacy policy.
If you do not agree to all of the terms and conditions detailed in this agreement and our privacy policy then you may not access the website or use any of our services.
Headings in this agreement are included for convenience only and will not limit or otherwise affect these Terms
General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
These are the terms and conditions on which we supply products or services to you (the consumer), whether these are goods and/or services. We reserve the rights to change, update or replace the contents of these terms at any time without notice, by posting such changes on our website. It is your responsibility to familiarise yourself with the terms regularly to ensure that you are aware of any changes.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
Orders and Service Acceptance
Your submission of personal information through our website is governed by our Privacy Policy.
How we will accept your order.
We will send you an order acknowledgement shortly after you place your order, notifying you that we have received your order. Once an item has been dispatched, we are unable to cancel the order at your request. Items are dispatched very promptly so please contact us immediately If you wish to cancel or make changes to your order.
If we cannot accept your order.
If we are unable to accept your order, we will inform you of this by telephone or by email. We reserve the right to refuse or cancel any order for any reason.
Methods of Payment
We use PayPal which we believe to be a safe and secure payment gateway for all payments made online.
Please Note: Goods will only be dispatched once payment has been cleared.
Shipping and Deliveries
Shipping costs stated are for Mainland UK only.
Excludes Scottish Highlands, Islands (including Isle of Wight (PO30 – PO41), and Northern Ireland.
The following postcodes are considered as Highlands, Islands and Remote areas, and therefore are subject to higher postage charges: AB postcodes, DD8-11, GY1-99, HS1-99, IV1-23, IV25-27, IV30-32, IV36, IV40-56, JE1-99, KA27-28, KW1-3, KW5-17, PA20-49, PA60-78, PH19-26, PH30-44, PH49-50, & ZE1-99.
Please inquire about shipping costs to other locations and overseas.
Failed Deliveries
If delivery fails as nobody is available to sign for the items delivery can be re-arranged via the link provided to you via email and/or mobile. If delivery fails again as a delivery has not been rearranged, the goods will be taken to your local delivery depot where you can collect them. If items are not collected within 5 days, they are automatically returned to us. If items are returned to us due to a failed delivery, a ‘return’ charge of £28 will be deducted from your full refund once the items are returned to us by our courier. Therefore, please ensure that you are available to sign for the delivery on your allocated delivery date, or you state where you would like the items to be left if you will not be able to sign for them. The deducted £28 charge is calculated by the original delivery charge, which is built into the items, alongside the amount charged by our delivery company for the return of the goods.
If a delivery fails and an item is returned to us, you can get the items re-delivered for which there is a re-delivery charge. The ‘failed delivery’ charge of £28 will still need to be paid as we still incur this charge for getting the items returned to us. The re-delivery charge will depend on the quantity of items you have purchased, so please contact us directly for a quote on the re-delivery charge.
We do not take any responsibility for failed deliveries when the address provided at the checkout is incomplete/incorrect. Therefore, before completing your order please ensure all delivery details are provided such as your full name, your full address and your contact number. If you are not going to be available on the day of the delivery, please clearly state where you would like the items left safe e.g. in a safe place or with a neighbour.
Returns & refunds:
You have the right to cancel any order within 14 days from receipt of your goods. We offer a 14 day returns policy to our customers on the basis that the product has not been used or damaged.
If there is a problem with your purchase, please contact us and we will do our best to resolve the issue.
We will issue credit to the original account used for the purchase price, applicable taxes, & shipping cost for items shipped in error. Credit will be issued automatically upon receipt & inspection of the item(s).
If the item has been returned back to us in a different condition from when it had left us, unless clearly stated in a written statement upon you receiving the goods, then we may make a deduction from the reimbursement for the loss in value of the goods supplied. This is because you are liable for that loss and, if the deduction is not made, you must pay us the amount of that loss.
If only a portion of your original order is returned, credit for original shipping costs will be on a pro-rata basis.
If items are returned for reasons other than defect or error, then the customer will be responsible for all postage charges. We will not pay for return postage. These returns include reasons such as “changed my mind” and “ordered incorrect product”.
If an item is returned after the 14 days from purchase then you may not be reimbursed for the costs of the goods nor the costs of the shipping that you pay to return the goods to us.
Errors, Inaccuracies and Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, suitability for use, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
We are not responsible if any information made available on this website is not accurate, complete or current.
Third Party Content
Certain content, products and services available on our website may include materials from third parties.
We are not responsible for any external content and we do not warrant, have any liability or responsibility for any third party material, website content, products or services.
By using this website and visiting any third party websites that are linked within the website content, you agree to hold us indemnified and not liable for any harm or damages related to use of any goods, services, resources, content or any other activity related to these third party websites. Any complaints, claims, concerns or questions regarding third party products should be directed to the third party.
Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent or warrant that your use of our products or services will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of our products or services will be accurate or reliable.
You expressly agree that your use of, or inability to use, our products or services is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Coffee Black Ltd Trading as LS Labs, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Indemnification
You agree to indemnify, defend and hold harmless Coffee Black Ltd Trading as LSLabs and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
Severability
If any term, provision, covenant or restriction of this Agreement is held by a court of competent jurisdiction to be invalid, illegal, void or unenforceable, the remainder of the terms, provisions, covenants and restrictions set forth herein shall remain in full force and effect and shall in no way be affected, impaired or invalidated, and the parties hereto shall use their commercially reasonable efforts to find and employ an alternative means to achieve the same or substantially the same result as that contemplated by such term, provision, covenant or restriction. It is hereby stipulated and declared to be the intention of the parties that they would have executed the remaining terms, provisions, covenants and restrictions without including any of such that may be hereafter declared invalid, illegal, void or unenforceable.
Entire Agreement
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
This Agreement (including those specifications and documents incorporated by reference to URL locations which form a part of it) constitutes the entire agreement of the parties hereto pertaining to the operation of the TLD and supersedes all prior agreements, understandings, negotiations and discussions, whether oral or written, between the parties on that subject. This Agreement supersedes all prior agreements and understandings between the parties with respect to such subject matter.
Governing Law
The provisions of this Agreement shall be governed by and interpreted in accordance with English Law and the parties submit to the exclusive jurisdiction of the English Courts.